Business IT Support from NCI Technologies

PROsupport Modern Workplace

A comprehensive IT support solution centred around Microsoft 365

Powered by Microsoft 365, PROsupport Modern Workplace seamlessly integrates productivity software, cloud services, cybersecurity, and security compliance baselines. Paired with our innovative learning platform and friendly tech support, PROsupport Modern Workplace will transform your employees’ digital experience.

With a focus on operational efficiency and productivity improvement, PROsupport Modern Workplace ensures every user device is secure, compliant, and connected to vital resources through our service desk. Our mission is to protect your systems and data, along with providing access to expert knowledge and key learning resources.

PROsupport Modern Workplace Tiers

PROsupport Modern Workplace offers three distinct tiers, each with its own pricing structure, conveniently billed on a monthly basis through one simplified invoice. PROsupport Modern Workplace features include:


Tech Support	Microsoft 365 Licensing	Microsoft 365 Security and Compliance Baselines	Microsoft 365 Training and Productivity Platform

Microsoft 365 Provisioning – including data migration	Security Awareness Training	Device Security	Monitoring and Patching

Cloud Backup	Email Security and Anti Phishing	Web Content Filtering and DNS Security	Zero Trust Endpoint Security

PROsupport

In additional to our modern workplace services, we also offer a range of more traditional managed services that you’d expect from a long-standing Managed Service Provider including:


Server and Desktop Support	Managed Backup	Managed Firewall	Cloud Backup and Disaster Recovery

Automated Backup Recovery Testing	Managed Detection and Response	Network and Systems Management	Tech Support